Privacy Policy for Fluxer Labs Apps

This privacy policy applies to Fluxer Labs SL websites, mobile apps, web apps, and digital products unless a specific product provides a separate privacy notice. It explains what information we may collect, how we use it, and how you can contact us.

1. Data Controller

Fluxer Labs SL
Email: info@fluxerlabs.com
Location: Santa Cruz de Tenerife, Spain

2. Scope and Language

This policy is designed to be used as the privacy policy for any Fluxer Labs app or product, including apps distributed through the Apple App Store, Google Play, or our own product websites.

  • The official app experience, support communications, legal notices, and this privacy policy are provided in English.
  • We do not currently provide official in-app experiences or legal documents in other languages.
  • If an app store, browser, device, or third party provides an automatic translation, that translation is for convenience only and the English version controls.
  • If a specific Fluxer Labs app includes a separate privacy notice, that app-specific notice controls for that app.

3. Information We May Collect

The information we collect depends on the app or product you use. We may collect:

  • Contact and support information you choose to send us, such as your name, email address, app name, platform, message, or support context.
  • App usage, diagnostics, crash logs, device, operating system, app version, subscription, purchase, or store-related information provided by Apple, Google, analytics, crash reporting, or payment platforms.
  • Content you choose to submit inside an app, such as photos, scans, text, preferences, saved app settings, or other inputs needed to provide the app feature you requested.

4. How We Use Information

We use information to provide and improve our apps, operate app features, respond to support requests, maintain security, diagnose crashes, understand product performance, process purchases or subscriptions through the relevant app store, comply with legal obligations, and communicate with you when you contact us. We do not sell your personal information.

5. Third-Party Services

Depending on the app, we may rely on third-party service providers such as Apple, Google, app stores, payment processors, analytics tools, crash reporting tools, cloud hosting, email providers, customer support tools, and AI or image-processing providers. These providers process information only as needed to operate the app, deliver requested features, maintain security, or comply with applicable law.

6. Legal Basis, Retention, and Your Rights

Where applicable, we process personal data based on consent, performance of a contract, legitimate interests, legal obligations, or another lawful basis available under applicable privacy law. You may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request portability of your data where applicable

To exercise these rights, contact us at info@fluxerlabs.com

7. Security, Children, and Sensitive Data

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or destruction. Our apps are not intended for children under 13 or for users below the minimum age required by local law. Do not submit sensitive personal information unless an app feature clearly asks for it and you choose to provide it.

8. Changes and Contact

We may update this privacy policy periodically as our app portfolio, providers, or legal obligations change. The latest version will be posted on this page. For privacy questions, app privacy requests, or questions about a specific Fluxer Labs app, contact us at info@fluxerlabs.com.

Last updated: May 14, 2026